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Today we're experiencing a combination of high winds, saturated soils, and trees that still have foliage, which is leading to power outages across our service area.

We understand how difficult it is to be without power. Our teams are ready to respond and crews will be working in the field as long as conditions are safe to do so.

If your power goes out, we'll work around the clock to restore it as quickly and safely as possible.

Visit PSE’s Alerts and Advisories page for information on our response efforts: retro-schemas.com/alerts.

   

alert 

Safety first.

  • Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.

  • Always use flashlights instead of candles.

  • Be aware of the dangers of carbon monoxide poisoning:

    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: retro-schemas.com/en/pages/generator-safety  
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: retro-schemas.com/en/pages/carbon-monoxide

  • Never charge your phone or other devices in a running vehicle with the garage door closed.

  • Make sure that natural gas appliances are maintained and operated according to manufacturer recommendations.

Natural gas safety tips

Think safe, be safe

We troubleshoot furnace problems

Do you think your natural gas furnace, water heater or other appliances may not be operating safely? Are you are having problems with pilot lights? Call us at 1-888-225-5773 to schedule a natural gas service technician for a free visit to diagnose the problem. Depending on the diagnosis, the technician can perform minor repairs for a charge.

  • Know how to detect a natural gas leak. If you smell gas, leave the area immediately. Don't do anything that may cause a spark.
  • Check your furnace filters monthly, change or clean as needed to keep your heating or cooling appliances operating safely and efficiently.
  • Have your furnace inspected yearly for proper operation according to the manufacturer's recommendations.
  • If your pilot light goes out and you are unsure about relighting it, call Puget Sound Energy at 1-888-225-5773.
  • Please keep the natural gas meter clear of debris, landscaping bark, shrubs or other vegetation, snow or overhead icicles. If the meter becomes damaged or covered, call PSE at 1-888-225-5773.
  • Never keep flammable liquid or any combustible material near your furnace or water heater, vent pipe or by anything that might ignite. Vapors from paint thinner, gasoline, cleaning solvents, etc. can catch fire or ignite if exposed to a flame or spark.
  • Maintain the natural gas pipes you own. Periodically inspect your gas lines between the meter and your appliances, pools, hot tubs and out buildings for wear and corrosion. Make any necessary repairs immediately.
  • If you are planning any digging, call 811 first to make sure you don't hit any underground utilities.
  • Know the steps to take to be safe in the event of an earthquake, including how to manually shut off your gas.
  • If your gas is shut off for any reason, do not attempt to turn it back on by yourself. Call PSE at 1-888-225-5773.
  • Contact PSE if you suspect your meter appears to show signs of Tampering or Diversion.
  • Energy System Restoration Plan.
  • Natural Gas Safety Tips and Quiz.
  • To obtain a copy of the safety data sheet for natural gas, please send your request to publicsafety@retro-schemas.com.
  • Citizens Committee on Pipeline Safety This committee is appointed by the governor to discuss, identify, review and highlight pipeline safety issues.