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Today we're experiencing a combination of high winds, saturated soils, and trees that still have foliage, which is leading to power outages across our service area.

We understand how difficult it is to be without power. Our teams are ready to respond and crews will be working in the field as long as conditions are safe to do so.

If your power goes out, we'll work around the clock to restore it as quickly and safely as possible.

Visit PSE’s Alerts and Advisories page for information on our response efforts: retro-schemas.com/alerts.

   

alert 

Safety first.

  • Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.

  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials.

  • Always use flashlights instead of candles.

  • Be aware of the dangers of carbon monoxide poisoning:

    • Never install or use a generator indoors or in enclosed or partially-enclosed areas, even those that are ventilated. When using your generator outdoors during a power outage, avoid placing it near windows, doors and vents. More generator safety tips: retro-schemas.com/en/pages/generator-safety  
    • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
    • Additional carbon monoxide safety information: retro-schemas.com/en/pages/carbon-monoxide

  • Never charge your phone or other devices in a running vehicle with the garage door closed.

  • Make sure that natural gas appliances are maintained and operated according to manufacturer recommendations.
solar rooftop

Storing Your Own Power

Batteries can provide temporary back-up power during an outage and store excess electricity from rooftop solar. If you’re purchasing your own battery, PSE offers installation guidelines.


I’m a homeowner

Download guidelines for installing a battery only
I want to pair a battery with solar panels
I’m actually just interested in rooftop solar right now


I’m an installer

Download guidelines for installing a battery only 
I’m installing a battery with solar panels

Per PSE's Electric Tariff G, Schedule 80, we also strongly encourage installers and our customers to report their battery installations throughout our service area by filling out and submitting this online notification form. By sharing your information, you’ll help PSE properly manage the services that we provide to all customers on our grid, and also help us evaluate further opportunities to support customers’ battery storage installations.

PSE is also testing battery storage in a variety of local scenarios to determine the best ways they can potentially enhance the grid and meet our customers’ unique energy needs.

Learn more about our battery storage projects
Get answers to common battery storage FAQ


Community Engagement Report

PSE strives to empower historically disenfranchised customers in the clean energy transition by providing the opportunity to co-design the next iteration of our customer programs. We are building procedural equity into our work and creating space for collaboration between customers and utilities to create inclusive, accessible clean energy programs and resources. From September 2022 through May 2023, PSE conducted community engagement on future distributed energy resource (DER) programs, including batteries, solar installations, and demand response (DR) programs. We listened in focus groups, workshops, and surveys to better understand the benefits and barriers customers may face when it comes to DER products to ensure future program design can alleviate these barriers and maximize the desired benefits.

Access our full community engagement report
Access a brief summary of the work, including key lessons learned

 

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